GuildUSA Book demo

Built by appliance repair technicians

GuildUSA

Own your appliance repair business. Stop living on the phone.

GuildUSA answers calls, books jobs, prepares technicians, builds estimates, orders parts, and follows up automatically while your team stays in the field.

Get early access See how it works
Voice intake Scheduling Estimates Parts Training

Automate and grow

Everything the office normally handles, running in one workflow.

Phones ring while you are under an appliance. Jobs stack up. Paperwork waits until nights and weekends. GuildUSA keeps the business moving without forcing technicians into more admin.

Today at GuildUSA
Auto-scheduled Mark - 2:30 PM

Estimate created

$139 diagnostic

Repair prep

Compressor checks attached

Parts workflow

ETA-based return booking
Calls become jobs.

The voice agent captures customer details, symptoms, model numbers, and scheduling requirements before a tech ever touches the phone.

Jobs arrive prepared.

Repair guidance, standard pricing, and intake notes are attached to the technician view automatically.

Approvals move the workflow.

Customers approve estimates, receive booking links, and get follow-up messages without another manual handoff.

Demo story

A trade platform for technicians, not another generic CRM.

The current GuildUSA demo presents the product as a tech-enabled trade revolution. This version keeps that positioning and makes the operating promise clearer: every step after a call is coordinated around field execution.

Guild app demo artwork showing a technician holding a wrench and phone

Core workflows

Automation where appliance repair teams actually lose time.

Every call answered

Real-time voice intake books the job, captures symptoms, and starts the workflow the moment the call ends.

Automatic scheduling

Jobs are assigned by availability, skill set, location, and the symptom captured during intake.

Repair guidance

Unit-specific checks, common fixes, and useful documentation are attached before the technician arrives.

Estimate to invoice

Diagnostic estimates are ready at booking, then convert into invoices and repair estimates from the field.

Part ordering

Parts can be priced, added to the estimate, ordered after approval, and tied to return-visit availability.

Field training

Trainees arrive with diagnostics and procedure context, so senior techs can coach instead of carrying every step.

Voice agent sample

Never answer a phone with a wrench in your hand again.

No missed calls. No voicemail pileup. No technician juggling customer intake while standing in front of a machine.

Simple pricing, serious leverage

A founding-rate operating system instead of a stitched-together office stack.

GuildUSA early access

$300/month

For a limited number of early users. Payment processing, carrier, and SMS usage fees are separate where applicable.

  • Real-time voice agent and automated intake
  • Instant job creation and notifications
  • Auto-generated estimates and invoices
  • Parts workflow connected to field approvals
  • Follow-ups, rebooking, CRM, calendar, crew, and training
Claim founding access
CRM and dispatch software Separate subscription
Answering service or AI receptionist Separate subscription
Call tracking, SMS, and follow-up tools Add-ons and usage
Office help for calls, paperwork, and rebooking Payroll cost

Separate tools still leave handoffs between phone, CRM, estimates, parts, follow-up, and training. GuildUSA is designed to connect those steps around the job.

GuildUSA demo slide for technicians

About GuildUSA

Developed in the field by Appliance Repair American.

GuildUSA is built by a five-technician team in South Florida with firsthand experience running appliance repair operations while also servicing appliances. The product focuses on the moments where time disappears: phones, paperwork, repair prep, part follow-up, and return visits.

Ask about early access

Long-term leverage

Turn years of field experience into a business that can keep running.

For technicians ready to slow down, train others, or eventually step away, GuildUSA helps preserve the systems, customer flow, and operating knowledge that make the business valuable.